Novant Health
Network Engineer II
Primary network engineer for the Greenville region, responsible for network operations, new facility deployments, and clinic migrations.
- Deploy and support routers, switches, and wireless infrastructure for facility buildouts and expansions, including Extreme Networks equipment.
- Plan and execute clinic migrations and site cutovers, from change preparation through troubleshooting and post-change validation.
- Resolve routing, switching, wireless, WAN, and SD-WAN issues with carriers and vendors.
- Coordinate network readiness and go-live support with architects, project managers, and site teams.
Evernorth Health Services
Network Engineering Lead Analyst
Led network response during SEV1/SEV2 incidents, communicating root-cause findings to leadership and coordinating emergency production changes.
- Troubleshot routing, switching, firewalls, load balancers, proxies, and authentication for VDI, contact center, pharmacy, claims, and portal applications.
- Performed diagnostics across BGP/OSPF, SD-WAN, DNS/IPAM, and F5; participated in disaster recovery and multi-data-center failover testing.
- Expanded SOPs, knowledge articles, Visio diagrams, and monitoring dashboards using ThousandEyes, Splunk, and Assure1.
- Mentored junior analysts on troubleshooting and escalation quality; submitted, reviewed, and implemented ServiceNow changes.
AFL
Network Engineer
Supported LAN/WAN connectivity across manufacturing and office environments.
- Diagnosed VLAN mismatches, spanning-tree loops, trunk issues, and routing inconsistencies across access and distribution layers.
- Deployed Cisco switches and wireless access points using standardized templates; maintained port maps, diagrams, and configuration baselines.
BMW Group
Network Engineer
Apr 2021 – May 2022
Previously Network Technician – LAN/WLAN · Oct 2017 – Apr 2021
- Supported production-critical manufacturing networks, executing switch refreshes and factory-floor expansions within tight maintenance windows.
- Installed and supported Cisco/HP switching and wireless infrastructure across multiple buildings, validating uplinks, VLANs, routing, and trunks.
Windstream
Network Analyst I
Jul 2015 – Oct 2017
Previously Associate Network Analyst · May – Jul 2015
Provisioned DSL circuits and customer equipment, then troubleshot connectivity, routed traffic, and CPE configurations for residential and business customers.